Denuncian a Southamerican Explorer

Sres de The Colca Specialist

Me llamo Lina, soy gerente de South American Explorers Club, Cusco. Usted tiene un articulo que se llama “Brazilian tourist Paula Sibov dies tragically in Colca Canyon”. Alli dice que por error de agencia de viajes Southamerican Explorer murió una Brasileña muy joven. Lo que pasa es que nosotros somos el Club, una ONG, cuya misión es brindar información (mapas topográficos, libros guías, biblioteca y mas), para que nuestros miembros sean sus propios guías. No somos agencia de viaje ni organizamos tours en ninguna forma! Para nada. Tenemos cuatro clubs: en Cusco, Lima, Quito y Buenos Aires. En Arequipa – no. El club existe desde 1977, 36 años. Tenemos alrededor de 18000 miembros. Pero como nosotros gozamos de buena fama y reputación immaculada, hay muchos estafadores que usan nuestro nombre para atraer más gente. No es el único caso con la pobrecita de Brazil. Recién recibimos una llamada de una pareja, que se han estancado en Aguas Calientes, porque una señora de la misma agencia estafadora les ha vendido un pasaje de ida para el tren, diciéndole que era ida y vuelta, y que estaban ya en el sistema. Claro que cuando aparecieron en terminal, no había ningún asiento reservado para ellos. Eso todo es muy triste. Nosotros tenemos en mucho estimo nuestra reputación como expertos en viajes y gente honorable, que da concejos honestos. Como estamos en Cusco, no tenemos oportunidad de venir y resolver el problema con la agencia estafadora. Usted nos podría ayudar o al menos aconsejar nos en que podríamos hacer para prevenir estos crímenes? Creo que todos estemos interesados en tener menos casos mortales y gente desilusionada en el Perú. Si Ud. Quiere saber un poco más de nosotros, aquí está la página web http://saexplorers.org/ .

Agradeceria mucho su respuesta,

 Lina Besedina

 Assistant Manager

 South American Explorers Cusco Clubhouse

Atoqsaycuchi 670, San Blas

 Cusco, Peru

 Tel: (51-84) 245 484

http://www.saexplorers.org

cuscoclub@saexplorers.org

Check out our Facebook Page! http://www.facebook.com/saecusco

About Trip Advisor advices

By Susan Breslow Sardone

The Bottom Line

Trip Advisor is a travel opinion aggregator. Recently some hotels — especially those with less-than-glowing reviews — have tried inducing guests with discounts, free nights, gifts, and other bribes to post positive reviews that counteract negative statements. Some hotels also encourage staff members to post bogus positive reviews. While Trip Advisor aims to monitor and remove fakes, there's no way the service can totally eliminate them.

Pros
· Trip Advisor is a unique, timely, populist travel resource
· Trip Advisor enables a variety of opinions to be voiced
· Trip Advisor's Quick Check is a well-integrated search engine for online booking

Cons
· Widely diverse opinions ("Loved it!"..."Hated it!") make it hard to objectively evaluate a place
· Dissatisfied guests use Trip Advisor as a venue to broadcast bad experiences
· Trip Advisor has many poorly written trip reviews
· Bogus positive reviews posted along with honest ones can confuse users

Description

· Cities and hotels, restaurants and attractions are covered in the Trip Advisor database.
· Trip Advisor's Hotel Popularity Index provides a ranking of the top hotels in a city.
· Trip Advisor also links to travel guidebooks and Web articles.
· Got a question? Nearly 2/3 of Trip Advisor forum posts get an answer within 24 hours.
· Candid photos by Trip Advisor members provide fresh perspectives.
· Free Trip Advisor emails include Trip Watch, a personalized newsletter, and Weekend Getaway Guide.
· Smart Deals on Trip Advisor indicate highly rated hotels with good prices.

Guide Review - Trip Advisor

Trip Advisor features some 45 million reviews and opinions, including both rants and raves about destinations, hotels, attractions, and restaurants.

If you're like most travelers, when planning a trip you appreciate hearing or reading others' opinions before you choose a place. Yet a surfeit of (often conflicting) voices can create cacophony and confusion. I recently received an email that said:

I am so happy I came across your info on About.com. I am trying to plan a destination wedding, but get so discouraged after reading negative reviews on Trip Advisor about every place I look in to. (Except for Four Seasons and the Ritz, which are too expensive for me).

Here's my advice to get the most from Trip Advisor:

· Take what you read on Trip Advisor with a grain of salt. If you see a scathing one-star review but no other writers complain about the same problem(s), it's safe to write it off as an isolated incident.

· However, if you encounter the same complaint about a hotel repeatedly on Trip Advisor (e.g. "terrible service," "dirty bathroom"), I'd trust it.

· Conversely, a glowing, this-place-couldn't-be-better report on Trip Advisor — especially when it's surrounded by others' complaints — could have been written by a ringer.

· Use Trip Advisor as one — but not your only — resource for travel information. You can get a balanced picture by speaking with trusted friends and acquaintances, talking to a travel agent, and visiting other travel sites in addition to a property's own Web site.